Shipping audits + claims · FedEx · UPS · USPS · OnTrac · Amazon Shipping

Your carrier owes you money. We collect it.

We audit every line of your carrier invoices, dispute the overcharges, and file every damage and lost-package claim, with the proof attached. No win, no fee.

We never ask for passwordsCredits go straight to youEvery claim gets proof
SAMPLE DATA
INVOICE 0000-SAMPLE · 1,284 linesAUDITING
TrackingServiceBilledResult
Lines checked
0
Errors found
0
To recover
$0.00
Two services. Nothing else.

We do one thing:
get your shipping money back.

No rate-shopping software, no labels, no upsells. Just the two jobs most sellers never have time to do right.

01 / AUDITS

Invoice audits & billing disputes

Every line of every invoice gets checked against what you actually shipped. When the carrier billed the wrong size, the wrong weight or a surcharge that doesn't apply, we dispute it, before the carrier's deadline runs out.

●FedEx●UPS●USPS●OnTrac●Amazon Shipping DIMWrong dimensionsWTWrong weight AHSAdditional HandlingOSOversize ADCAddress correctionRESResidential on a business DASDelivery area surchargeDUPDuplicate charges GSRLate-delivery refunds*
02 / CLAIMS

Damage & lost-package claims

Crushed box, broken item, "delivered" but never arrived. We build the claim packet (photos, invoice, tracking history) and file it with the carrier. Then we chase it until it's paid or there's nowhere left to go.

●FedEx●UPS ●USPS●Amazon Shipping DMGDamagedLOSTLost in transit RETDamaged returnsIMGPhoto proof on every claim

* Where the carrier's service guarantee applies to that shipment.

How it works

Connect once. We do the rest.

1

Connect

Add us as a user in your carrier billing portal, or send your invoice files. We never need your password.

2

We audit

Every line gets checked against your real box sizes, weights, addresses and delivery scans.

3

We file

Disputes and claims go in through the carrier's own channels, with evidence, before every deadline.

4

You get paid

Credits and checks land in your account. We bill our share only on what's actually recovered.

The engine

Built by sellers who file
thousands of these a month.

We built this to recover our own shipping money first. Four parts run every day:

Dispute type
Incorrect charge
Reason
Incorrect weight
Billed
48.8 lb
Correct weight
9.4 lb
Dispute amount
$31.40
Comment to carrier
0/250
Claim
Damaged · Ground · delivered with a crushed corner
Item value (your invoice)$64.99
Shipping charge$14.72
Packaging$3.00
Claim filed$82.71

Every claim is valued from your own documents, never guessed.

PHOTO
CUSTOMER
INVOICE
ATTACHED
TRACKING
SCANS

Claims with photos get paid. We pull them from buyer messages and returns, then fall back to warehouse photos.

Weight overbill
file in 140 d
Wrong dimensions
file in 94 d
Address correction
file in 52 d
Damage claim
file in 9 d
Lost package
file today

Sample lines. Real windows vary by carrier, charge and service.

Weight with scan proofkeep filing
Dimensions with carton historykeep filing
Damage claim with customer photokeep filing
An argument that never winsstopped

Illustration only. The tracker learns from each account's real decisions; these bars aren't results.

What could you be owed?

Run your own numbers.

Move the sliders. Every assumption is yours to set. This is a rough estimate, not a promise.

Wrong size and weight, surcharges that don't apply, duplicates.
Estimated recoverable per year
$0
From billing errors
$0
From claims
$0
Find out for real: free audit →

Illustration only. Assumes half of flagged billing errors and claims get approved. Your results depend on your carriers, products and paperwork.

Connect without handing over the keys

Three ways in.
None of them is your password.

Add us as a user

Add us inside your carrier billing portal with our own login. Our access is limited to billing and disputes, and you can remove it in one click.

RECOMMENDED

Send invoice files

Export your invoice files (CSV, Excel or PDF) and drop them in. Easiest way to start, and it's how the free audit works.

FASTEST START

Data feeds

For high-volume shippers and 3PLs: automated invoice feeds and order data via API, so nothing waits on a person.

3PL & SCALE
OUR RULEWe never ask for, store or type your carrier password. If a carrier only allows password access, we tell you and use another route.
FAQ

Straight answers.

No. You add us as our own user in your billing portal, send invoice files, or connect a data feed. We never handle your password.

Billing audits and disputes: FedEx, UPS, USPS, OnTrac and Amazon Shipping. Damage and loss claims: FedEx, UPS, USPS and Amazon Shipping.

Straight to you. Carriers credit your account or pay you directly. We invoice our share afterward, and only on what was actually recovered.

We file through each carrier's own dispute and claim channels, with short, factual text and real evidence. These are the same tools carriers give every shipper.

Never. We use the photos and messages you already have. Your buyers never hear from us.

It depends on the carrier and the charge. Some windows are months, some are days. The free audit shows which of your lines can still be filed.

Contact us · free audit · no password

Find out how to win your money back.

Tell us how you ship. We'll show you every line we'd dispute and every claim we'd file, before you pay a cent.

Carriers you use
✓ Demo only: nothing was sent.